pk87 FAQ – Everything You Need to Know

The minimum age is 18. pk87 is an adults-only platform and this requirement is enforced at registration and may be re-verified before large withdrawals are processed. If you are under 18, you are not permitted to register or use any part of the platform.

On the login page, tap "Forgot password?" and enter your registered mobile number. An OTP or reset link will be sent to that number. Follow the steps to choose a new password. If you have also lost access to your registered mobile number, contact support at [email protected] with your full name and any account details you remember — the team will verify your identity manually.

No. pk87 allows one account per person. Registering multiple accounts — even with different numbers — violates the Terms and Conditions and can result in all accounts being permanently closed, including any PKR balance. If you are locked out of your existing account, recover it through support rather than creating a new one.

Identity verification is typically required before processing your first or larger withdrawals. You will be asked to provide a copy of your CNIC (Computerised National Identity Card). You can upload this from Account Settings or send it to support. Completing verification early means there are no delays when you want to withdraw. Documents are handled in line with pk87's Privacy Policy.

pk87 supports the following deposit methods for Pakistani players:

• JazzCash – direct mobile wallet transfer
• Easypaisa – mobile wallet, widely available across Pakistan
• Raast – Pakistan's instant interbank payment system
• Bank Transfer – standard interbank deposit in PKR
• Debit / Credit Card – where available
• Mobile Wallets – additional wallet options may appear based on your location

All deposits are in PKR. No currency conversion applies.

JazzCash and Easypaisa deposits are typically reflected in your pk87 balance within a few minutes of the transaction being confirmed on your mobile wallet. If your balance has not updated after 10 minutes, check that the transaction shows as successful in your JazzCash or Easypaisa app, then contact support at [email protected] with the transaction reference number.

Minimum deposit amounts vary by payment method and are displayed at the deposit checkout screen for each option. Check the Deposit page after logging in to see the current minimum for your preferred method. pk87 keeps minimums accessible so players can start with modest amounts.

First, wait five minutes — some deposits take a short time to confirm. If your balance still has not updated, do the following:

• Check your JazzCash / Easypaisa app to confirm the transaction shows as successful (not pending)
• Note the transaction reference ID from your mobile wallet
• Email [email protected] with your registered number, the transaction reference and the amount

Support will trace the transaction and credit your balance manually if the funds were received. Do not attempt to deposit again for the same amount until the first transaction is resolved.

Login to your pk87 account and go to the Withdrawal page. Select your preferred withdrawal method (JazzCash, Easypaisa, bank account etc.), enter the amount and confirm. The funds will be transferred to your registered payment method. Make sure the withdrawal details match your registered account — withdrawals to unverified or mismatched accounts will not be processed.

Processing times vary by method. JazzCash and Easypaisa withdrawals are typically processed within a few hours to one working day after approval. Bank transfers may take one to two working days depending on the receiving bank. Your withdrawal status is visible in your account's transaction history. If a withdrawal has been pending for more than two working days, contact support with your transaction reference.

Common reasons include:

• Identity verification (KYC) not yet completed — upload your CNIC from Account Settings
• Active bonus with incomplete wagering requirements — bonus funds must meet playthrough conditions before withdrawal
• Withdrawal details do not match the registered name on your pk87 account
• The withdrawal amount is below the minimum or above a daily limit

Check your account notifications for a specific reason. If the rejection reason is unclear, contact support at [email protected] with your withdrawal reference number.

Yes, identity verification is required before withdrawals are processed — typically your first withdrawal or amounts above a certain threshold. You will need to provide a copy of your CNIC. This is standard practice for all online platforms handling PKR transactions and is there to protect your account from unauthorised withdrawals. Completing verification proactively from Account Settings avoids delays when you want to withdraw.

Cricket is the primary sports market on pk87, covering Pakistan national team fixtures, all PSL franchise games, T20 internationals, bilateral series and major ICC tournaments. Beyond cricket, pk87 offers betting on football, esports and a range of international sporting events year-round. The full list of available markets is visible from the Sports section after login.

Yes. pk87 offers live in-play betting on cricket matches, including PSL games and T20 internationals. Markets update ball by ball — you can bet on outcomes like the result of the current over, total runs in a session, next wicket method and match winner, with odds adjusting in real time as the game progresses. Live markets are accessible from the Bet section while a match is in play.

If a match is abandoned before reaching the minimum number of overs required for an official result (as defined in the specific market rules), bets are typically voided and stakes are returned to your pk87 balance. The exact void policy depends on the market and event — check the betting rules within the sport section for the specific match you have bet on. For Duckworth-Lewis-Stern (DLS) situations in rain-affected cricket matches, the official DLS result determines settlement.

pk87 displays odds in decimal format by default — the most common format used on online betting platforms globally. Decimal odds represent the total payout per unit staked, including the original stake. For example, odds of 2.50 on a PKR 500 bet would return PKR 1,250 total (PKR 500 stake + PKR 750 profit) if the bet wins. You can check the Betting page for more detail on how odds and payouts work.

The Live Casino section on pk87 includes real-dealer tables for Baccarat, Roulette and Blackjack as its core offering, with additional live game formats available depending on the game providers active at the time. Tables run around the clock. You do not need a separate account or wallet — your standard pk87 PKR balance covers all live casino activity.

Fish games are multiplayer shooting-style games where players aim at fish and sea creatures moving across the screen. Each creature has a different point or payout value, and you use PKR credits from your balance to fire. Larger or rarer creatures pay out more. The game rules, payout tables and controls are displayed within each fish game title. Access the full selection from the Fish Games section after logging in.

No. Your pk87 PKR balance is shared across all sections of the platform — sports betting, Live Casino, fish games and slots all draw from the same wallet. You deposit once and use the balance wherever you want. There is no need to transfer funds between sections.

Yes. New accounts making their first PKR deposit on pk87 are eligible for the current welcome bonus offer. The specific bonus amount and terms — including minimum deposit threshold and wagering requirements — are displayed in the promotions section after you register and login. Bonus terms change periodically, so check the active offer at the time of your first deposit.

A wagering requirement (also called a playthrough requirement) specifies how many times you need to wager the bonus amount — or bonus plus deposit — before the bonus-related winnings can be withdrawn as real PKR. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place a total of PKR 10,000 in qualifying bets before that bonus converts to withdrawable cash. Check the full terms of each bonus offer to understand the specific requirement before claiming.

No. Bonus funds are subject to wagering requirements before they become withdrawable. You can withdraw your real-money (non-bonus) deposits at any time, but the portion of your balance that originated from a bonus must complete its wagering requirement first. Your account balance screen typically shows a breakdown of real-money and bonus funds separately.

Login and go to Account Settings → Responsible Gaming. From there you can set a daily, weekly or monthly PKR deposit cap. The limit activates immediately. If you want to increase a limit later, a cooling-off period applies before the higher limit becomes active — the lower limit stays in force during that period. This is intentional to prevent impulsive changes.

Self-exclusion closes your access to pk87 for a period you choose — from one week up to permanent exclusion. During the exclusion period you cannot login, deposit or place bets. To activate it, go to Account Settings → Responsible Gaming → Self-Exclusion, choose your duration and confirm. Permanent exclusion cannot be reversed. If you need help activating exclusion, contact support at [email protected] — responsible gaming requests are handled as a priority. Read more on the Responsible Gaming page.

A cooling-off period is a short temporary restriction — from 24 hours to a few days — that pauses your ability to deposit or access certain platform features. It is a useful middle option between carrying on as normal and full self-exclusion. Use it when you want a deliberate break without committing to a longer exclusion. It can be set from Account Settings → Responsible Gaming.

If you are finding it difficult to stick to a budget, chasing losses, or if gaming is affecting your daily responsibilities or relationships — take action now. Use the self-exclusion feature from your account settings to close access immediately. You do not need to explain yourself or wait for support approval. Contact support at [email protected] if you need help activating a restriction. The Responsible Gaming page has full information on all available tools.